Cookies are one of those things almost every website uses and almost nobody actually reads about — small text files that get stored in your browser when you visit a site, doing quiet, mostly unglamorous jobs like remembering what's in your cart. Here's exactly what we use them for at Vilora Labelle, and how you can control them if you'd rather we didn't.

What a cookie actually is

It's just a small piece of data your browser stores when you visit our site, then sends back to us on your next visit or as you move between pages. It's not a program, it can't install anything on your device, and it can't read files elsewhere on your computer — it just holds a bit of information tied to your browsing session.

The cookies we actually use

Essential cookies — these keep the site functioning at a basic level. Cart cookies are the main one here: they remember what you've added so it's still there if you close the tab and come back later, usually for up to 30 days. Without these, you'd need to re-add everything every time you left the page, which isn't much of a shopping experience.

Login cookies — if you've created an account, these keep you signed in so you're not entering your password on every single page. A standard session lasts a couple of days; if you select "Remember Me" at login, that stretches to a couple of weeks. Logging out clears these immediately.

Analytics cookies — these help us understand overall traffic patterns: which pages get visited, where people drop off before checkout, that kind of thing. We're looking at aggregated trends here, not tracking you individually by name.

Marketing cookies — used only if you've opted into promotional emails, or if we're running ads and want to measure whether they're actually leading to sales. These are the most optional category, and the easiest to decline without affecting your shopping experience.

Cookies from other services

A few cookies on our site aren't set by us directly — they come from services we rely on, like our payment gateway during checkout, or an embedded video or map if a page includes one. These follow that third party's own cookie practices, not ours, since we don't control how they operate on their end.

Your choice in this

You're in control of whether you accept cookies. Most browsers let you block or delete them through their settings, and if you're visiting from the UK or Europe, you'll typically see a cookie consent option when you first land on our site, letting you accept or decline non-essential cookies before they're even set. Blocking essential cookies will affect basic functionality — your cart may not persist between visits — but the site will still load and work at a basic level. Blocking analytics or marketing cookies won't affect your shopping experience at all.

How long cookies stick around

This varies by type. Session-based cookies (like the basic login check) disappear the moment you close your browser. Others, like cart or "Remember Me" cookies, are set to expire automatically after a set period — anywhere from a day to a year, depending on what they're for — rather than sitting there indefinitely.

Where this fits with our Privacy Policy

This page focuses specifically on cookies. For the fuller picture of what personal data we collect and how we use it beyond cookies alone, our Privacy Policy covers that in detail.

Questions

Email info@viloralab.store if anything here isn't clear, or if you'd like help figuring out how to manage cookies in your specific browser.